Lublin,  Wrocław,  Remote.PL,  Kraków
Remote work
Lublin,  Wrocław,  Remote.PL,  Kraków
Remote work

About the vacancy

Our client is one of the biggest online retailers worldwide with yearly revenue of £2+ billion. We have a long history of relationships and over the years have helped the client to develop web-portals and mobile apps, delivery control systems, staff management tools, data storage and much more. The systems we’ve built together work in production 24/7. DataArt provides consultation and development of the software for the client in both areas of their activities: online sales and creation of the cross-functional retail platform.

The e-commerce technical support team exists to ensure stability in the development and reliability of the site, the speed of completion of tasks initiated by the business side, and the solution of technical problems requested by the e-commerce clients or the business side. The described team consists of 3 people and works directly with departments that develop desktop and mobile applications.

We are looking for a colleague to join the described team with a desire to learn new things and comprehend new goals. This position could be a great start in IT for you.


  • Providing technical support for individual customers
  • Providing technical support for business clients
  • Monitoring of e-commerce applications during office hours
  • Examining of log files
  • Performing desktop application releases

Must have

  • Knowledge of Linux-type operating systems and terminal usage
  • Knowlegde of basic terminal commands (ssh, less, tail, grep)
  • Familiarity with SQL
  • Experience working with multiple teams
  • Good English

Would be a plus

  • Experience of using Kibana, PagerDuty, New Relic, TeamCity

Learn more about our policy of equal opportunities in employment

Work at DataArt is

People first

Our relationships with clients and colleagues are based on mutual respect, no matter what differences we may have.

  • Long-term partnership
  • Respect for individuality and freedom of expression
  • Flexible schedule, comfortable offices, and the ability to work from home
  • Market-driven compensation and health care
  • High quality internal administrative services


Get the opportunity to unleash your potential in DataArt's ecosystem

  • Highly qualified team
  • Communities and knowledge sharing
  • English classes
  • Internal educational system


Freedom to explore and opportunities to get new experience and knowledge. Constant willingness to change

  • Work contract with DataArt, not project based employment
  • Flat structure
  • Minimum rules
  • Rules and policies change with context, while values stay the same
  • Easy movement among offices and opportunities for relocation


The ability to count on each other and the willingness to trust people lies at the heart of relationships in DataArt

  • Management via context, bottom-up decision making. We avoid micromanagement
  • Clear equal rules and policies
  • Fair management
  • No ranking vs others, no regular reassessments. Fair seniority assessment

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